What we collect
We collect only what's needed to run the caregiving features you use: your account details (name, email, and — if you enable it — a verified phone number), the health information you choose to add to profiles you create (allergies, medications, appointments, records, insurance, contacts), and standard technical data your device sends when using the app (IP, browser type, crash logs).
We do not buy health data from data brokers or pull records from third-party health systems unless you explicitly connect them.
How we use it
Your data is used to power the features in the app — displaying records, sending reminders you set, generating doctor reports and emergency views you request, and letting you share access with caregivers you choose. We also use aggregated, non-identifying signals to keep the app secure and to fix bugs.
We never sell your data. We never rent your data. We never use your family's health information to train advertising models.
Who can see it
Only you and the caregivers you explicitly invite through the Shared Access feature can view the profiles you own. You control the role, scope, and duration of every invitation and can revoke it in one tap.
Our team can only access account content when strictly necessary — for example, when you file a support request and grant us permission, or when required by law. All such access is logged.
Your rights
You can export your data, delete individual records, or permanently close your account from the app at any time. Deletion removes your records from our production systems within 30 days and from encrypted backups on the standard backup rotation.
Children's information
Many GuardianNest profiles describe children. Parents and legal guardians control those profiles. The app is not designed for use by children directly, and we do not knowingly create accounts for anyone under 13.
Contact
Privacy questions, data requests, or concerns should go to privacy@guardiannest.net. We respond within five business days.